Shipping Policy

Last Updated: June 1, 2026

 

Luxe Moments Collective offers a variety of products, including ready-to-ship items, custom products, personalized gifts, subscription boxes, and handmade goods.

 

Processing Times

 

Processing times vary depending on the product purchased.

 

• Ready-to-ship items may be processed and shipped within 1–7 business days.

• Handmade, custom, personalized, or made-to-order products may require additional production time.

• Certain specialty products, custom projects, wedding-related items, floral products, gift boxes, and large orders may require several weeks or even multiple months to complete before shipment.

 

Estimated production timelines will be provided whenever possible. However, production times may vary based on order volume, material availability, customization requests, and seasonal demand.

 

Shipping Times

 

Once shipped, delivery times are determined by the shipping carrier and destination. Shipping estimates are not guaranteed.

 

Luxe Moments Collective is not responsible for delays caused by carriers, weather events, customs processing, natural disasters, or circumstances beyond our control.

 

Shipping Address Accuracy

 

Customers are responsible for providing accurate shipping information. We are not responsible for packages delivered to incorrect addresses provided by the customer.

 

Lost or Damaged Packages

 

If a package arrives damaged, please contact us within 7 days of delivery and provide photographs of the damage. We will work with you to determine an appropriate resolution.